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Why CAN-SPAM Act important and painful for email marketers?

CAN-SPAM Act Importance In Email Marketing

Business practices are changing everyday.

Nowadays companies and starups are interested in increasing market share maximization with the use of new technology like email marketing.

Today digital marketing tools practice help those companies in attaining its position by targeting niche audience of like minded interest which those companies product can offer to them.

We come across with many situation where we become the victim of these trap technology.

Myth of Email Marketing Without Considering CAN-SPAM ACT

Have you ever imagine that why most of the times when you visit any trade expo, your business cards were asked to be given at the venue or a form is asked to be filled?

This is a modern advent business practice which is done deliberately because companies participating in the event can shoot emails to you with the product advertisement directly in your inbox.

After couple of weeks you figure out that your inbox was bombarded with email of different business verticals. Most of them were participants and prospective clients.

Your email account is flooded with mail which has of no use to you.

Those person in belief as you a prospect to be, added your email in their mailing list without seeking permission from you.

With firm belief that you like their business email, they start sending email directly in your inbox.

The other worst hookup situation is when the email received has no “unsubscribe” or opt out option.

CAN-SPAM ACT Nightmare

You have 2 options left with you, either to write them to stop sending mails or put that email in spam.

Though how their strategy is to draw attention to their various services they offer but in the mean time it is gloomy and CAN-SPAM nightmare. Those sender were having no idea that they violated the law and can be heavily penalized for such activity.

Such activity can lead to loss of potential business they can render in future either directly by the prospective buyer or through referral by violating email marketing regulations.

You might have come across with this kind of situation in your life when you just exchange card without knowing that you are welcoming unwanted emails in your inbox and the sender hardly bother that the sent mail is whether of your interest or not.

Email marketing and digital marketing are fantastic ways for businesses to flourish and boost their sales and keep their customers up to date on what they’re up to. It’s fast, it’s relatively simple to set up, and it’s one of the most cost effective ways to market your business and drive customers to your website.

Many startups prefer this medium of marketing as the cost effective way of communication to get connected with the potential customer.

This can only be done if email marketing done properly with following the guidelines of CAN-SPAM ACT.

Email marketing is also one of the quickest ways to irritate your customers and make them stop buying your products without getting permission to send emails.

And it’s an easy way to break the law.

Email marketing is regulated and governed by Federal law of US.

In 2003, President George W. Bush signed the CAN-SPAM (Controlling the Assault of Non-Solicited Pornography And Marketing) Act bill into law to stop the onslaught of spam that was landing in everyone’s inbox. The law was subsequently updated in 2008.

In brief, it means you CAN’T SPAM.

The penalties for not following CAN-SPAM regulations are very high. The sender of commercial email charged up to $16,000 for every email send.

As marketers, this makes our job more difficult, but nonetheless, it affects us, so we’ve got to pay attention.

Here’s a quick guide that gives a breakdown of the Act in layman terms, and it focuses on the main parts you need to be concerned with. Ready? Here it goes:

  • Tell your subscribers where you’re located

    You need to include your physical mailing address on every email bottom you send. It can be your current street address, a office address, or a private commercial mailbox.
  • Tell readers where your email is coming from

    The law focuses on transparency of email. The “From” “To” and “Reply to” labels marked on email need to tell the recipient where the email comes from. In other words, these fields should contain the sender’s name or the business name.
  • Write an honest subject line of email

    Your subject line should reflect what’s in the email. You can’t be deceptive here. Using False Or Even Misleading Information Is A Strict No-No. In other words, don’t write “Claim your $200 gift card” in the subject line to get people to open an email that’s really about a new product.
  • Honor opt-out requests within 10 days of unsubscribe

    If someone wanted to opt out from the mailing list, you must remove that person within 10 days of their request. At the bottom of the commercial email, you can provide a link to unsubscribe. Email service providers like MailChimp will automatically remove a subscriber from your list when someone makes an opt-out request — so if you use one, you’re all set. You can’t charge any fees for this service or ask for any personal information or sell the person’s contact information to another company.
  • Email As Advertisement

    Admit it. Most emails that marketers send to their subscribers and customers are an advertisement in some form or the other. So, identify it as an ad. Provide full disclosure that you are advertising and the law will be by your side.
  • Monitor what others do for you on your behalf

    If you have a virtual assistance or you hire another company to manage your email list, supervise all email activities as you are still responsible if the company breaks any of these rules.

Bottom Line:

Use good and sensible judgment and respect your email subscribers. When you set up your next email campaign, it worth to check it against this list of rules to make sure everything is legit. Don’t become a CAN-SPAM nightmare. When you follow these simple regulations passed by the government, you’ll make your prospects happier and steer clear of email-related legal problems.

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